1. Introduction

    1. We are committed to safeguarding the privacy of our website visitors and people who contact us directly.
    2. This policy applies where we are acting as a data controller with respect to personal data processed through our website and related communications.
    3. We use cookies and similar technologies on our website. Where required, we will ask you to consent to their use when you first visit our website.
    4. In this policy, “we”, “us” and “our” refer to Aspire Glass Design Ltd. For more information about us, see Section 13.

  2. The personal data that we collect

    1. We may process technical and usage information about your visit to our website (“usage data”). This may include your IP address, approximate location, browser type and version, operating system, referral source, pages viewed, length of visit and information about how you navigate the website.
    2. If you contact us directly by email or telephone, we may process the information you provide to us in that communication (“communication data”). This may include your name, contact details and the contents of your enquiry.

  3. Purposes of processing and legal bases

    1. Website operation and security – We may process usage data for the purposes of operating, maintaining, securing and improving our website. The legal basis for this processing is our legitimate interests, namely the proper administration and security of our website.
    2. Communications – We may process communication data for the purposes of responding to enquiries and managing related communications. The legal basis for this processing is our legitimate interests, namely responding to people who choose to contact us.
    3. Analytics – We may process usage data for the purposes of analysing how visitors use our website and improving its content and performance. The legal basis for this processing is consent where required.

  4. Providing your personal data to others

    1. We may disclose personal data to our insurers, professional advisers, website hosting providers, technology providers and business service providers insofar as reasonably necessary for the operation of our website and business.
    2. We may disclose personal data where such disclosure is necessary for compliance with a legal obligation, or in order to establish, exercise or defend legal claims.
    3. We may disclose personal data to prospective purchasers of, or successors in title to, our business.

  5. International transfers of your personal data

    1. Some third party service providers used by our website may process personal data outside the United Kingdom.
    2. Where personal data is transferred outside the United Kingdom, appropriate safeguards will be implemented where required in accordance with applicable data protection law.

  6. Retaining and deleting personal data

    1. Personal data shall not be kept for longer than is necessary for the relevant purpose or purposes.
    2. We may retain communication data for as long as reasonably necessary to deal with the relevant enquiry and related business administration.
    3. We may retain usage data in accordance with the retention settings of our analytics and technology providers.
    4. We may retain personal data where necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.

  7. Security of personal data

    1. We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
    2. Data transmitted between your browser and our website may be protected using encryption technologies.
    3. You acknowledge that the transmission of data over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.
    4. Information sent to us by email or other internet communication systems may not always be fully secure.

  8. Your rights

    1. Your principal rights under data protection law are:
      1. the right to access – you can ask for copies of your personal data;
      2. the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
      3. the right to erasure – you can ask us to erase your personal data;
      4. the right to restrict processing – you can ask us to restrict the processing of your personal data;
      5. the right to object to processing – you can object to the processing of your personal data;
      6. the right to data portability – where applicable, you can ask that we transfer your personal data to another organisation or to you;
      7. the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
      8. the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
    2. These rights are subject to certain limitations and exceptions under applicable data protection law.
    3. You may exercise any of your rights in relation to your personal data using the contact details published on our website.

  9. Third party websites and services

    1. Our website may include links to third party websites or incorporate third party content and services.
    2. Third party services may include analytics tools, maps, embedded content or similar website technologies.
    3. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  10. About cookies

    1. A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser.
    2. Cookies may be either persistent cookies or session cookies.
    3. Cookies and similar technologies may be used for essential website functionality, analytics, embedded content and third party services.

  11. Cookies and third party services

    1. Our website may use cookies and similar technologies provided by analytics providers, mapping services, embedded content providers and other third party services.
    2. These technologies may be used to analyse website usage, improve website performance and functionality and provide embedded features such as maps.
    3. Third party providers may process information collected through cookies and similar technologies in accordance with their own privacy policies.
    4. Where required, non-essential cookies and similar technologies will be used only after appropriate consent has been obtained.

  12. Managing cookies

    1. Most web browsers allow you to refuse to accept cookies and to delete cookies.
    2. You can usually configure your browser settings to control cookies and other tracking technologies.
    3. For maximum privacy and control over cookies, tracking technologies and website data storage, you should review and configure your browser privacy settings directly.
    4. Blocking all cookies may negatively affect the usability and functionality of many websites.

  13. Amendments

    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you remain satisfied with any changes to this policy.

  14. Our details

    1. This website is owned and operated by Aspire Glass Design Ltd.
    2. We are registered in Scotland under company number SC419772.
    3. Our principal place of business is Unit 2, Block 2, Manor Farm Business Park, Manor Loan, Stirling, FK9 5QD.
    4. You can contact us by post, to the address above, by telephone on 01786 474 222, by email at enquiries@aspireglassdesign.co.uk or using any contact methods published on our website.